Support
Our powerful and independent e-shop solutions are designed to operate smoothly and with minimal maintenance. However, expected issues or questions may arise and we want to offer support for those who need it.
For clients who would like the additional guarantee of a “safety net,” or for those who simply don't have the time or internal resources to perform maintenance tasks, we offer a full range of SLA options to make sure that you are fully supported - by phone, email, and chat service.
Whatever your individual issue you may be: content creation, problems with your product catalogue, or high-level maintenance for your storefront - you are able to connect with our professional support team for assistance.
Support plan SLAs can be extended to fit your specific needs.
Support per tier
Bespoke
A dedicated support model is included in Bespoke offer
Priority response time: 24/7
Bespoke
A dedicated support model is included in Bespoke offer
Priority response time: 24/7
Ready to get started?
Contact us